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Technical Support

SKU: Technical Support-1 Category:

Features

  • We offer Technical Support for our customers.
  • Post-sales support is exclusively provided for purchases made directly from Team Solutions, Inc.
  • Pre-sales questions of any kind are welcome.

Description

    • Pre-Sales Technical Product Information and Queries:
    • Send your pre-sales questions to: sales@team-solutions.com, or call during our working hours of 8AM-5PM PST.
    • Post-Sales Service and Support:
    • Important Note: Team Solutions, Inc. only supports those customers who purchased their products directly from us. We work hard to help our distributors support their customers. If you purchased from another party, please contact them.
    • Driver Updates : Driver updates are available from each respective manufacturer's website. Contact us if you have trouble getting them.
    • Technical Support Requests and Repairs and Returns :
    • Click the "Warranty/RMA/Returns" button to find and read our policies.
    • Set-up and Configuration Problems :
    • 1. Verify that you have the latest version of any drivers that you are using.
    • 2. Install drivers before physically installing a product. For USB devices, make sure that the proper USB driver is installed also.
    • 3. The respective manufacturer's online FAQ pages list most known issues along with the fixes, so please check them before contacting us.
    • For other product issues, please email sales@team-solutions.com, or call us during our working hours of 8AM-5PM PST, M - F.

 


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